A frozen Mac is a rare occurrence, but Macs (like all computers) run in cycles, and sometimes the software gets stuck in a loop.When this happens you may find an app, or the whole of mac OS, becomes unresponsive.(Less commonly, some people might be interested in getting their hands on an out of date model for jailbreaking or modding purposes).The second part of the tutorial, manually updating your tv OS, is focused on forcing an update to the most current version of tv OS.Apple uses this data to manage development of mac OS and provide a more stable operating system (and more stable apps) in the future.As an aside, if you're not keen on sending app crash data to Apple, you can turn off the automatic report functionality in System Preferences: Now when an Apple crashes you'll get a Reopen and Report button.A rarer - but also more annoying - problem is if an app simply ceases to function.Often you'll spot this because the app's menus and icons are unresponsive, and you may see the rainbow wheel, also known as the spinning wait cursor.
We'll deal with OS problems shortly, but if it's just an app causing the issue, you have two main options: By default, mac OS sends a crash report to Apple whenever an application crashes.Follow the steps in this feature to get your Mac unstuck, and working again.Read next: 10 steps to take when your Mac won't start up We also have a complete guide to fixing some of the most common Mac issues.These walk you through solutions for issues you may have with your device.
This may help if you're having trouble sending a picture/text message.
Learning what to do with a frozen Mac will make you a happier Apple owner.