Rather than watching potential customers click away from their e-commerce sites, many businesses have been adding live chat support.As it turns out, live chat has the ability to provide the convenient answers that customers want, while also adding significant benefits to the staff and bottom line of companies.We eliminated frustrating per operator costs and chat limits to ensure that your entire team can leverage the power of live chat without having to worry about skyrocketing costs as your team grows.Simply sign up for Pure Chat, grab the snippet of code to install on your website (or use one of our handy plugins), customize your chat widget, and start chatting.Here are some important tips to ensure you make the most out of live chat software: Thankfully, all chat software websites provide live chat support, so you can test their products while you shop around.Besides finding the right software, companies using live chat will need to provide specialized training for their employees.Besides live chat software, Pure Chat PRO offers paid plans that add Visitor Tracking, Realtime Analytics, Lead Management and Reporting features that allow you to get the most out of your website.
Pure Chat was designed to help organizations have better conversations with their website visitors in the moments that matter most.
Live chat is different from a phone call, since all replies must be short sentences that get right to the point. There is an art to knowing when to ask a question and when to offer solutions or additional products.
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